Privacy Policy

This statement outlines Solutions with Food Pty Ltd policies regarding your privacy.

Solutions with Food Pty Ltd respects your right to privacy under the Privacy Act 1988 (Cth) and is required to comply with the national privacy principles in respect of the collection of personal information from individuals.

Our Privacy Policy contains the following important information regarding your use of our Online Store:

Collection Of Your Personal Information

The types of personal information that we collect will depend on how you use our Online Store and how you engage with Solutions with Food.

Whilst you browse our site we collect information about the pages that are being requested, the time and date of the request, and the browser type that made the request. This information is used to improve the ease of use of our Online Store and is in no way linked back to individual users.

When you use the search facility of our Online Store we collect information about what you were searching for. We use this information to evaluate ourselves in order to determine if we are providing the products that you may want. This information is used solely for evaluating our product groupings and categories and is in no way linked back to an individual.

When purchasing products we request information such as your name, address, contact phone numbers, and your email address. Some of this information is essential to the service provided by Solutions with Food and as such is mandatory, the other information is optional and as such need not be provided if you wish not to. This information is stored so that you are not required to enter it each time you make a purchase, and may be viewed or updated at your convenience. This information can not be viewed or modified by unauthorised parties.

When making a purchase from our Online Store we also collect credit card information and delivery details. This information is used to charge you for the products you purchase and to deliver these products to you. If you would prefer not to transmit credit card information you may contact our reception and organise a cash purchase at your pick.

Solutions with Food collects health information that is required to provide the best possible care to our patients. This information can include, but is not limited to, age, name, address, height, weight, email addresses and phone numbers. This information is collected and stored in private servers. The information is only shared with 3rd Party providers when absolutely necessary to ensure the best possible care is provided to patients. Solutions with Food may use the information to gather an understanding of its patients to improve its services, however, this is only ever done using large-scale data analysis and individual personal information is not used.

Upon collecting your email address, you are consenting to receiving health and marketing information from us. You can unsubscribe anytime from direct email marketing by clicking the unsubscribe link at the bottom of an email. Alternatively, if you would like to better understand how we use your data, please fill out the Contact Us form and someone will be in touch with you.

Use of Cookies

Our website does not use cookies to collect your personal information. Cookies are only used to complete orders on our site. A ‘cookie’ is a small file which contains a piece of text identifying your browser to our site. It is quite common for online shopping sites to send such a ‘cookie’, and its purpose is to tell us that a previous visitor to our website has returned.

Links

This privacy policy applies solely to information collected on our website and may differ from the policies from other sites that you may link to from this site. We recommend that you read the privacy policy of any site that you link to from this site.

Unsubscribe

You can unsubscribe from future marketing newsletters by entering your email address on our Unsubscribe. If you are having trouble using this page please contact our helpful Store staff who will assist you.

Disclosure of information

This privacy policy applies solely to information collected on our website and may differ from the policies from other sites that you may link to from this site. We recommend that you read the privacy policy of any site that you link to from this site.

Security of your information with Solutions with Food

To provide the best possible security for your information it is maintained on our secure server. Your Credit Card information is the most sensitive information we collect from you. Your credit card is stored using strong encryption until your order is processed, and then it’s deleted from our systems once your order is shipped.